Had to RIDER before I bought the TOMTOM 400 (serial # KD) in Germany 3 years ago. Worked fine during my rides in Germany.
I am living in the USA and wanted to use it also here. As I tried to update my device in the USA I couldn't get the yearly updates for it. Because it is limited for Europe.
After some discussion with the very complicated HELP desk I got a new map for USA. But I couldn't get the discounted yearly updates. Because it is a EUOPEAN device.
So I bought a new TOMTOM 400 device in 2017 (USA - serial #KA). Bought also the 1.5 years MAP update. Got the order confirmation and a link to download it.
Guess what? Started the link on my computer - brought on the TOMTOM page where I can order the update again. NO download.
Connected my device to my computer. Went to MY CONTENT.
Guess what? USA, Canada & Mexico is there and shown as active but the MAP UPDATE SERVICE is still open to buy.
Do not recommend to buy this product.
Disadvantages and advantages
- I bought the device in Germnay and don't get the discounted updates in the USA
- Bought another device now in hte USA and bought also the 1.5 Years Map Updates but can't install the update on my US device.
- Was working good in Germany, but had to buy a new one for the USA.